What is the RHEACT™ technology and what are the benefits of it?
How does Isko Rheact™ technology work?
How does graduated compression works on the body?
How do I check my size?
What is ISKO™ Cosy line and what are the benefits of these pants?
Can I wash my products in my washing machine?
Can I dry clean my ARTEFIT™ products?
Who manufactures the products?
SANKO TEKSTIL ISLETMELERI SAN.VE TIC.AS.
ISKO DIVISION: ORGANIZE SANAYI BOLGESI.3. CADDE.
Who can I contact regarding any issues or defects in my products?
What does Diamond shaped gusset means?
Does the fabric show sweat?
Where is the compression applied on these products?
What is sustainable about the tights?
What is the benefit of a 4-way stretch?
Are these products true size?
Are the men's tights high-waisted?
For which activities would these pants be suitable for?
Do the Perito tights shape the body?
What effect has the antimicrobial on the shirt?
What would be the perfect scenario to wear this shirt?
Orders & shipping & returns
What forms of payment do you accept?
Can I use multiple discount codes?
How long will it take for my order to arrive?
That depends on the shipping address you provided while placing your order. We’ll strive to have your order ready to ship within one business day and you will receive an email once your order has left our warehouse. Find the estimated delivery times in the table below.
(-0.05kg starting from)
(+0.05kg starting from)
|Austria||3-4||€ 8,00||€ 8,32|
|Belgium||2-4||€ 4,67||€ 4,67|
|Bulgaria||6-7||€ 5,40||€ 4,40|
|Croatia||6-7||€ 8,17||€ 8,48|
|Czech Republic||4-6||€ 8,62||€ 8,62|
|Denmark||3-5||€ 5,95||€ 4,95|
|Estonia||6-7||€ 10,89||€ 10,89|
|Finland||6-7||€ 13,85||€ 13,85|
|France||3-6||€ 7,06||€ 7,06|
|Germany||3-4||€ 4,99||€ 4,99|
|Greece||6-7||€ 15,38||€ 16,06|
|Hungary||5-7||€ 8,75||€ 8,48|
|Iceland||6-7||€ 8,45||€ 7,45|
|Ireland||5-7||€ 13,07||€ 14,04|
|Italy||6-7||€ 11,64||€ 13,39|
|Latvia||6-7||€ 9,78||€ 10,10|
|Lithuania||3-4||€ 9,78||€ 10,10|
|Luxembourg||3-4||€ 11,83||€ 11,83|
|The Netherlands||1-3||€ 2,18||€ 4,51|
|Norway||5-7||€ 6,85||€ 5,85|
|Poland||4-7||€ 6,84||€ 7,15|
|Portugal||6-7||€ 11,41||€ 11,41|
|Romania||5-7||€ 8,38||€ 8,73|
|Slovakia||5-7||€ 8,96||€ 9,00|
|Slovenia||5-7||€ 8,38||€ 8,73|
|Spain||5-7||€ 10,18||€ 10,18|
|Sweden||4-7||€ 12,44||€ 12,78|
|Switzerland||3-5||€ 8,20||€ 7,20|
|United Kingdom||4-6||€ 6,14||€ 5,14|
* Business days
How much does it cost to ship my order?
Can I return my order?
How can I contact you?
Where can I follow you on social media?
How can I sign up for your newsletter?
Please visit our FAQ page to view complete table with delivery time per country.
You have the right to cancel this contract and return your ARTEFIT™ order within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. Please note that to return your order the product must contain all original tags and be in its original packaging. If you have questions about how to return the goods, please contact us here and we will help you further.
How to return
To return your order, please:
1. Go to this website https://www.retourneren.nl/iskovital
2. Login with your zip code and the order number you received in the mail with the shipping confirmation. (Example #45360).
3. Enter your return reason.
4. After we receive the returned products, you will have the paid money back in your account within 14 days.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your decision to cancel before the cancellation period has expired.
In the event of withdrawal by you, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a mode of delivery other than the least expensive mode of ordinary delivery offered by us) without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to effect such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any costs as a result of the reimbursement. We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, whichever condition is met first.
You must return or deliver the goods without undue delay and in any event not later than 14 calendar days from the date on which you communicate your decision to withdraw from the contract to us. The deadline shall be deemed to have been met if you return the goods before the expiry of this period. (You shall bear the direct cost of returning the goods).
You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
If you have any questions regarding your return, please contact us.
Right of Withdrawal
You have the right to withdraw from the agreement, within fourteen days after the day you have, or the person appointed by you has, received all the Product(s) of your Order. You do not have to provide us with reasons on why you want to do this (this is referred to as the right of withdrawal).
If you want to withdraw from the agreement, you can do so by any means as long as you unambiguously inform us via e-mail of your wish to make use of your right of withdrawal. You are free to use the model form as annexed to the General Terms and Conditions and send it back to us. We will confirm your use of your right of withdrawal. Please return the product(s) as soon as possible, but within 14 days, such starting from the day after you executed your right of withdrawal. The product(s) concerned can be sent to the address for returning products mentioned in article 2 of the General Terms and Conditions.
You are liable for any diminished value of the products resulting from handling the Product, other than is necessary to establish the nature, characteristics and functioning of the goods. Meaning that all products are returned in the same condition they were in upon your receipt; the products should not be damaged, soiled, washed, altered or worn (other than to try the product on) and any labels or tags should be intact.
If a product is eligible for a refund, ARTEFIT will pay such refund within fourteen (14) days after receipt of your wish to make use of your right of withdrawal.
You will receive a refund of the total amount paid (including the standard shipping costs of sending the products to you). The regular costs for returns depend on your location. You are to pay these costs yourself. Your refund will be issued via the original payment method used when placing the Order.
The right of withdrawal as set out in this article does not apply:
- Contracts for the supply of goods that are made to the consumer’s specifications or
are clearly personalised.
- Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.